This statement covers the services provided by

The purpose of this statement is to inform users of the website about what information is collected about them when they visit this site, how this information is used, if it is disclosed and the ways in which we protect users privacy.

Any personal details you supply to will remain private and confidential. We will never sell, rent, barter or share your personal details in any way with any other company. We will not share your e-mail or mailing address with any third party. All data collected is for our internal use only.

Confidentiality and security

Any information you provide will be held securely and in accordance with the Data Protection Act 1998. Your personal details will not normally be disclosed to third parties. In some circumstances however we may need to disclose your personal details to a third party so that they can provide a service you have requested, or fulfil a request for information. Any information about you that we pass to a third party will be held securely by that party, in accordance with the Data Protection Act 1998, and used only to provide the services or information you have requested.


Information we collect from visitors

SSL Certificate uses an SSL certificate to encryption information passed between visitors browsers and our server. Data isn’t encrypted when it is saved into the database, only the connection between your browser and the website is encrypted.

Contact Us

If you provide feedback on the website through our on-line form at we will only use this information to develop and improve the site.



The answers you supply in the questionnaire will be used to supply you with specific tailored advice about your post-reproductive health. You are given the option before starting the questionnaire on how you would like your information treated.

Supplying an email address

If you supply an email address to receive your MmM advice via email as a PDF atachment you are given three options as to how you would like to be kept updated or contacted in the future. These options are as follows:

  • for post-reproductive health research
  • for website feedback
  • for notification of significant updates to the ‘Manage my Menopause’ portal

You do not have to select any of these options but if you do all we will do is use your email address for the specific purpose selected.

Save and Continue Later

If you utilise the “Save and Continue Later” feature of the questionnaire, your responses up to the point you clicked the “Save and Continue Later” button will be stored in the database for 30 days to allow you time to complete the form. After 30 days the responses you have provided so far will be deleted from the system. You will also need to provide an email address to use the “Save and Continue Later” feature so that we can email you the link to continue the questionnaire.


When first entering the website you will be prompted by a message at the top of the screen as to whether you would like to accept cookies, specifically the Google Analytics cookies, to be placed on your computer.

The website uses cookies for collecting non personal user information from the site, the site does not collect any information about you except that required for system administration of the website.

Cookies are pieces of data created when you visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of your hard drive, and do not expire at the end of your session. Cookies do not contain any personal information about you and cannot be used to identify an individual user. If you choose not to accept the cookie, this will not affect your access to the facilities available on our website.

Although your browser may be set up to allow the creation of cookies, you can specify that you be prompted before a site puts a cookie on your hard disk, so that you can decide whether to allow or disallow the cookie. Alternatively, you can set your computer not to accept any cookie.

Google Analytics gathers non-personal data regarding the visitors to our site on our behalf using cookies and code embedded in the site. Both the cookies and the embedded code provide non-personal statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors’ screen settings and other general information. The website team uses this type of information, as with that obtained from any other cookies used on the site, to help it improve the service to its users. The table below shows the cookies we use on

WebsitePHPSESSIDEssentialTo identify your unique session on the websiteSession
Websiteicc_cookie_messageNon-essentialControls visibility of opt-in message1 year
Google Analytics_gaNon-essentialCreated by Google Analytics for statistical website usage purposes30 days
Google Analytics_gatNon-essentialCreated by Google Analytics for statistical website usage purposes10 minutes

Log files

Log files allow us to anonymously record visitors use of the site. The website team puts together log file information from all our visitors, which we use to make improvements to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information about you.

External Links

Linking to another site from the website

Our website may contain links to other sites, mainly those of official legal regulatory bodies, but also to those of other third parties. Manage my Menopause is not responsible for the privacy practices within any of these other sites. You should be aware of this when you leave the website and we encourage you to read the privacy statements on other websites you visit.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Last updated: 19 October 2015